Comments on: How to Use ManyChat’s Live Chat https://manychat.com/blog/how-to-use-manychat-live-chat/ Manychat Thu, 30 Jul 2020 14:06:03 +0000 hourly 1 By: Matthaeus Grasso https://manychat.com/blog/how-to-use-manychat-live-chat/#comment-7638 Sun, 17 Mar 2019 11:19:00 +0000 https://manychat.com/blog/?p=2748#comment-7638 In reply to Ryan Steinolfson.

Wow! Yes please! 🙂 Having an Audio option would be soooo Great please!!

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By: Akhil Arora https://manychat.com/blog/how-to-use-manychat-live-chat/#comment-7635 Tue, 30 Oct 2018 08:20:00 +0000 https://manychat.com/blog/?p=2748#comment-7635 Conversation should be opened explicitly: Even if we are selecting this, the user message where they have entered their email ids as a bubble text are popping up in messages. Ideally they should not as they are a part of a sequence . Please suggest/help?

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By: GetHair https://manychat.com/blog/how-to-use-manychat-live-chat/#comment-7633 Wed, 16 May 2018 22:35:00 +0000 https://manychat.com/blog/?p=2748#comment-7633 I can not locate the “open conversation” action. Is it the same as “Mark conversation as Open”?

If not could you please tell where I can find that action.

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By: imagine https://manychat.com/blog/how-to-use-manychat-live-chat/#comment-7632 Mon, 12 Feb 2018 06:00:00 +0000 https://manychat.com/blog/?p=2748#comment-7632 i am just starting my Many chat. I have no subscribers yet. I’m trying to figure out how to use it. My question is how do i get the message that someone started a live chat with me. I’m usually not on my laptop. I’m driving and all over and when i test it i do not get a notification of a live chat until i look on the laptop. do i need to down load many chat on all my devices

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By: Mayur Bhatnagar https://manychat.com/blog/how-to-use-manychat-live-chat/#comment-7631 Sun, 11 Feb 2018 20:58:00 +0000 https://manychat.com/blog/?p=2748#comment-7631 Hi there – What are the correct attribution settings where the income FB chat message is viewable in BOTH many chat’s UI and FB Messenger UI? Thanks. Should Many Chat be the secondary contact under the page settings?

How do multiple customer service reps work on your live chat platform?

We tried connecting many chat with klaviyo via Zapier. Seems many chat does not provide the email address of the customer through it’s api. Yet you do for mail chimp?

Thanks for your help.

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By: Mattia Ruberto https://manychat.com/blog/how-to-use-manychat-live-chat/#comment-7630 Thu, 18 Jan 2018 16:46:00 +0000 https://manychat.com/blog/?p=2748#comment-7630 Hello! I’m using Manychat and is so amazing! But I have a question: how can I edit the default message on customer chat growth tool “Hi! How can we help you?” ?

It’s very important because I have an italian business.

Thank you so much!

Bye

Mattia

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By: Ryan Steinolfson https://manychat.com/blog/how-to-use-manychat-live-chat/#comment-7628 Thu, 28 Dec 2017 00:54:00 +0000 https://manychat.com/blog/?p=2748#comment-7628 Great article and I think that there is an advantage of being able to send audio and video with live chat. When will you integrate audio and video with the live chat functionality? 🙂

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By: Rita Veiga https://manychat.com/blog/how-to-use-manychat-live-chat/#comment-7627 Tue, 26 Dec 2017 01:55:00 +0000 https://manychat.com/blog/?p=2748#comment-7627 Awesome article, guys! So excited for all the new features, it keeps getting better and better. Well done! 🙂

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By: Viktor Grib https://manychat.com/blog/how-to-use-manychat-live-chat/#comment-7626 Mon, 25 Dec 2017 17:31:00 +0000 https://manychat.com/blog/?p=2748#comment-7626 Благодарю за отличный инструмент коммуникациии)))

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